Quality Policy 

Adopted by Board of Directors on Dec. 3, 2010

Through the dedicated efforts of our professional and direct support staff and in partnership with clients, families and communities, Crotched Mountain will be the region’s most effective, accomplished and safe provider of health, therapy, education, assistive technology and residential support services to people with disabilities and other needs. To achieve this goal we are committed to quality improvement through an organization-wide culture that includes all programs, departments, disciplines and services, with the active involvement of all staff, and with the oversight of our governing Board of Directors. As an indicator of our commitment to quality improvement and client safety, we have achieved and will maintain accreditation for the hospital, school and rehabilitation center by meeting and exceeding the standards established by DNV Healthcare, Inc. and other accrediting bodies. Within three years after achieving hospital accreditation we will achieve ISO9001 compliance and certification for the hospital, school and other programs and services of Crotched Mountain.


For more information about our quality initiatives contact:
Michael Redmond, senior vice president 
603.547.3311, ext. 1479

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One Verney Drive Greenfield, NH 03047 Tel. 603.547.3311