The Choices for Independence (CFI) Eligibility and Administration Specialist is a part-time position with a primary focus of supporting Crotched Mountain Community Care’s Case Management (CMCC) Team. Primary responsibilities include assisting clients with tasks associated with maintaining benefit eligibility. In addition, this position may provide backup support for CMCC administrative task including but not limited to; billing, mileage calculations, new client intake packet preparation and incoming phone coverage.

Work is performed with a high degree of independence and autonomy under the supervision of the Executive Director of Adult Services. This position will perform all tasks in compliance with state, federal, and area agency regulations and guidelines.

The CFI Eligibility and Administration Specialist position is a hybrid schedule requiring one day in office with remote office work all other days.

QUALIFICATIONS

• Knowledge of the CFI Medicaid He-E 801 and 805 Rules in NH preferred
• Care Coordination experience preferred
• High School Diploma/GED required
• Associate’s or Bachelor’s degree in Human Services or related field preferred

SCHEDULE

Monday – Thursday 9:00 am to 3:0 pm with flexibility as program needs dictate.

PRIMARY COMPETENCIES

• Track program benefit eligibility with financial and medical redetermination dates for all CFI Clients.
• Assist CFI Case Managers, clients and their families with providing necessary documentation to NH DHHS for financial and medical redetermination 60 days prior to eligibility expiration.
• Perform all duties in an ethical and professional manner, support the team concept and pursue professional growth and development.
• Maintain harmonious relations and demonstrate tact and sensitivity in responding to clients, staff, providers, families/guardians, DHHS officials and other stakeholders as appropriate.
• Accept and render constructive criticism in a professional and mature manner.
• Uphold the mission of Crotched Mountain as put forth in the Workplace Culture and Values statement

PRIMARY RESPONSIBILITIES/DUTIES

• Track all current CMCC Clients’ program eligibility status
• Support case managers, clients and families with preparation and submission of required redetermination documents at least 60 days prior to expiration
• Interpret state correspondence for clients and explain requirements as needed
• Stay current with all rules and regulation changes as they pertain to financial and medical redeterminations
• Ensure accurate client information between NH Easy and CMCC electronic health record
• Ensure all documentation adheres to compliance standards
• When directed provide administrative support to Office Manager
• Participate in CMCC Shared Governance Committees as appropriate to the position or assigned by the supervisor.
• Perform other duties as assigned Executive Director of Adult Services